G DATA 365 | MXDR

Incidents

The G DATA Agent is equipped with a range of sensors that monitor your systems in different places and in various ways.

Incidents are generated by one or more alerts from the sensors.

If one of these sensors detects a suspicious process, it generates an alert and sends it to our backup systems. Various alerts that have been identified as belonging together are combined into one incident.

In the portal under G DATA 365 | MXDR → Incidents you will then see the incident with the associated alerts as well as an indication of the relevance of this incident for you.

Incidents

Status

Status of the incident.

Incident

Name of the incident.

Endpoint

Which endpoint was affected.

Impact

Alert

The alerts relating to the incident, details can be found in the overview of the incident.

Created

Exact timestamp the incident was created.

Action

By clicking Lupe you open the overview page of an incident.

Here you will see detailed information concerning the incident.

By clicking Filter above the incident list, you can filter the incidents according to how much attention they require from you.

Filter

The incidents can also be sorted (by clicking the column designation) by the time they were created or by relevance.