G DATA MXDR

Installation of the G DATA Agent on a Microsoft Windows system

The agent is installed on Windows endpoints for individual installations via a gui or via command prompt. On a larger scale, the agent can be rolled out by script, for example via a group policy. Depending on the service level, our G DATA Security Operations Team will assist you if necessary.

You can obtain a setup file and the required Setup-ID in the G DATA Web Portal in the “Install new endpoints” view.

If you want to install the G DATA Agent on an ARM architecture, Windows 11 is required!

Important information on using clone templates / images.

The G DATA Agent must not be installed on images that will be subsequently used to clone the image onto other systems. The installation of the G DATA Agent must always be performed after a cloning operation to ensure that incidents can be uniquely identified.

If you have the G DATA Security Client installed, uninstall it first and restart the system before installing the G DATA Agent.

Installation with .msi installation file

If you like to have a GUI while installing, either double click the .msi file, or use the command prompt for msiexec.exe without the parameter "/exenoui" or "/qn".
Follow the instructions from the GUI in this case.

Download the desired installation file in the view "Installing new endpoints".

Open a command prompt with administrative permissions.

Change to the directory in which the setup file is located.

You have two options for starting the installation. Directly via the .msi installation file or via the msiexec.exe.

Run via msiexec.exe:

msiexec.exe /i "gdata_agent_setup.msi" SETUPID="guid" /qn

Run with .msi installation file:

gdata_agent_setup.msi /q SETUPID="guid"

In both cases, replace "guid" with your Setup-ID.

The commands presented are rudimentary and allow installation with no further configuration. All configuration parameters, such as proxy settings, can be found in this article.

Confirm the command, and the agent will be installed on the system. Restart the system to complete the installation.

Installation with .exe installation file

Please note the installation with the .exe file is deprecated. We strongly recommend following the instructions above.

Using a GUI

1	Download the desired installation file in the view "Installing new endpoints".
2	Open the installation file and select the desired language.
3	Select Installation.
4	Select a destination folder for the installation.
5	Enter the Setup-ID that you received from G DATA (It can be obtained in the G DATA Web Portal in the “Install new endpoints” view).
6	After entering the Setup-ID, the agent will be installed on the system. You can customize the G DATA Agent to, for example, set proxy settings. How to do this is explained in here. Restart the system to complete the installation.

Via command prompt

1	Download the desired installation file in the view "Installing new endpoints".
2	Open a command prompt with administrative permissions.
3	Change to the directory in which the setup file is located.
4	Start the setup with the following command: `[name_of_setup_file].exe /i /s /id=????????-????-????-????????????` Replace ????????-????-????-???????????? with your Setup-ID. This was given to you as part of the onboarding process by our G DATA Security Operations Team, it can also be obtained in the G DATA Web Portal in the “Install new endpoints” view.
5	Confirm the command. The agent will now be installed on the system. You can customize the G DATA Agent to, for example, set proxy settings. How to do this is explained in here. Restart the system to complete the installation.