G DATA 365 | MXDR Frequently asked questions Do you have any questions? We have compiled answers to the most frequently asked questions here. How will I be informed if an incident is detected? Are the communication channels between the G DATA Agents and the G DATA Cloud Backend secure? I cannot see the buttons or settings described in this documentation. What could be the reason for this? Does G DATA proactively follow up on incidents for which Recommended Actions are available? How often is the G DATA Agent updated? Questions about network traffic How can I ensure that a system is protected by G DATA 365 | MXDR? Latest information Quick guides