General help as well as tips and tricks around the G DATA product family On Windows 7 (32bit) the update to the new prgramversion fails How to purchase a G DATA product The antivirus module could not be loaded Date of the last update is not updated Blocked email reception MAC: Indication of incompatibility of system extensions Error message: IUpdateAVK.exe is corrupt No connection to the G DATA update server Message "Component not available" Message "Credentials invalid". After the program update, web pages can no longer be accessed Program update shows unexpected error or AntiVirus module cannot be loaded Status "Next update: running" does not change The tray icon is no longer visible Virus scan stops Removal of Engine B for obsolete versions (<25.5.11) The boot scan Remote maintenance by G DATA Support Where do I find downloads in my browser? How to reset or change your G DATA password How to get in touch with us The software update of my G DATA product cannot be performed Frequently asked questions Description of the user interface of the consumer products