How to reset or change your G DATA password

This article explains how to reset your G DATA password.

1

Go to this G DATA website to reset the password: https://www.gdatasoftware.com/lost-login-data.

Alternatively, you can visit the My G DATA portal, click on "Lost Login" in the login mask and follow the instructions there.

2

Enter the email address you have on file with us, your G DATA registration number or your G DATA user name. In our example, we enter the G DATA user name. You will then receive an e-mail to the email address you have registered with us.
Reset password

3

Click on the link contained in the email and you will be directed to the page for setting a new password.
Reset password

4

Enter your desired password in both fields and click Reset password now.

Your new password must be composed as follows:

  • 8 - 20 characters in length

  • at least one lower case character

  • at least one upper case character

  • at least one special character

  • at least one digit
Reset password

Done! Enter your new G DATA password on all necessary devices that you protect with your G DATA software.

How this works is described in these articles depending on the operating system: