The software update of my G DATA product cannot be performed

If the update of your G DATA software to a new program version fails, you can perform a so-called "Simple update". We explain exactly how to do this in this article.

1.

Download the latest version of the product variant you are using directly via one of the following links and save the installation file. G DATA Antivirus / G DATA Internet Security / G DATA Total Security

If you do not know exactly which of the three product variants you are using, you can find this information at the top of the user interface of your product.

Product Info

2.

Run the file downloaded in step 1 by right-clicking > Run as administrator.

3.

In the installation window, select Simple update and follow the instructions.

If, contrary to expectations, the "Simple update" cannot be carried out, please perform a new installation. You can find detailed instructions in this article.

4.

Finally, restart your computer via Restart.