Remove program remnants with the G DATA AVCleaner
The use of the G DATA AVCleaner may become necessary in rare cases where a fresh installation fails, a successful installation has been corrupted, or uninstallation is not possible You can download G DATA AVCleaner here.
After downloading the tool proceed as follows:
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Right-click the downloaded AVCleaner.exe file. From the context menu select Run as administrator from the context menu and confirm the following security question "Do you want to allow the following program to make changes to this computer" by clicking Yes. AVCleaner will now scan your system for remnants of your G DATA software and list them in the program window. |
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2. |
Now choose Select All to select all entries. |
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3. |
Next, click Delete to remove all selected entries. Ideally, the G DATA AVCleaner will show no more entries afterward, and you can reboot your system and reinstall your G DATA software. |
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If the G DATA AVCleaner cannot remove all entries in one go, restart your system and repeat the steps 1 to 3 until the G DATA AVCleaner shows no more remaining entries.