Missing full disk access after updating to macOS 13 Ventura

Problem Description

After updating to macOS 13 Ventura G DATA Antivirus Mac shows that the real-time-protection is not enabled due to missing full disk access.

Solution

1

Remove the present G DATA entries (G DATA Antivirus & G DATA RTP Service) from the full disk access. This action will ask the user for the mac password.

Depending on the running processes the entry which was deleted can be automatically recreated but disabled (this is fine!).

2

Reboot the mac.

3

Open the G DATA Software.

4

Set full disk access through the G DATA Software (G DATA Antivirus & G DATA RTP Service).

If you have any questions, our business support is available to you free of charge at any time. Contact G DATA Business Support